Terms of Service

1.1. Accurate Information. You must provide accurate and complete information when you create your account, and keep it up to date.

1.2. Safeguarding Your Account. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.

1.3. Security Notification. Notify us immediately at support@kokar.krd if you become aware of any breach of security or unauthorized use of your account.

1.4. Appropriate Permissions. You may not use another person's account without permission, or let anyone use yours in a way that violates these Terms.

1.5. Age. You must be at least 16 years old to use the Service. By using Kokar, you confirm you meet this requirement and have the legal capacity to enter into these Terms.

1.6. Sign-in Methods. You may sign in with a password or a Google account. Either way, you are responsible for keeping that sign-in method secure.

2.1. What Kokar Is. Kokar is a workspace for managing projects, tasks, documents, whiteboards, forms, dashboards, calendars, files, attendance, time tracking, calls, and team communication, with AI-assisted features.

2.2. Changes to the Service. Features, plans, and limits may change over time as we improve the Service. We will make reasonable efforts to give you notice of changes that materially reduce functionality you rely on.

2.3. AI Features. Each workspace plan includes a monthly AI allowance; the current limits are shown in the product. AI output can be inaccurate, incomplete, or unsuitable for your purpose. Review it before you rely on it — you are responsible for how you use it.

2.4. Workspaces. Kokar is organized into workspaces owned by an organization. The organization controls who is invited, the roles and permissions they have, and what they can see. The workspace owner can access all content in the workspace except private chats and direct messages, which only their participants can read.

When using the Service, you agree that you will not:

• Use the Service for any unlawful purpose, or in a way that infringes anyone else's rights.
• Upload or share content that is defamatory, fraudulent, harmful, or malicious (including malware), or use AI features to generate such content.
• Attempt to gain unauthorized access to any account, system, or data that is not yours.
• Reverse engineer, decompile, scrape, or attempt to extract the Service's source code or underlying data at scale, except where the law expressly permits it.
• Access our private API by any means other than those we expressly authorize.
• Interfere with or disrupt the integrity or performance of the Service, including overloading it or bypassing rate limits or security controls.
• Impersonate any person or entity, or misrepresent your affiliation with one.
• Resell, sublicense, or commercially exploit the Service except as expressly permitted in these Terms.

4.1. Fees. Kokar has no free plan: every workspace requires a paid plan, and a new workspace can be used only once its first payment has been made. Until then, only the organization's owner can access it, and only to choose a plan and pay. Paid plans are billed per organization, based on its number of members. If you have a paid plan, you agree to pay all applicable fees when they become due. Payments are handled by a third-party payment processor; we do not store your full card or payment account details ourselves.

4.2. Manual Renewal, Grace, and Lock. Kokar does not automatically renew subscriptions — you (or your organization's owner) actively renew before the current period ends. If you do not renew, your paid access continues until the end of the period you have already paid for, followed by a 7-day grace period with full access. After that, the organization's workspace is locked — only the organization's owner can access it, and only to renew; other members cannot use it — until the subscription is renewed on any paid plan. Locking never deletes your data; renewing restores full access.

4.3. Downgrades. A downgrade to a lower-tier paid plan takes effect immediately: you lose the higher plan's features right away, but the time you have already paid for keeps running on the lower plan. The price difference between the two plans is not refunded or credited. A downgrade never deletes your data — anything over the lower plan's limits stays accessible, but you cannot create more of it until you are back under the limit. We show a clear warning before a downgrade is confirmed.

4.4. Members and Seats. Paid plans are charged per member, and you never have to buy seats in advance. A new member joins immediately and is charged from the day they join: on monthly plans as part of the next renewal, and on yearly plans through a prorated invoice raised on the 1st of the following month (amounts under $5 are added to your next renewal instead). A member who is removed before being paid for is charged only for the days they were in the workspace. If a member invoice is still unpaid 7 days after it is issued, the workspace becomes read-only until it is paid. Removing a member does not refund their seat; it stays available, at no extra cost, for someone else until the end of the period.

4.5. AI Credits. A plan's included monthly AI credits are available only while the plan is paid up — they stop when the paid period ends and are not available during the grace period. You can also buy additional AI credits. Purchased credits do not expire, keep working during the grace period, are kept (but cannot be used) while a workspace is locked, and are non-refundable.

4.6. Non-Refundable. Except where required by applicable law, or expressly stated otherwise at the time of purchase, all payments are non-refundable.

4.7. Changes to Fees. We may change our fees from time to time. Where a change affects your plan, we will make reasonable efforts to notify you in advance.

4.8. Currency. The amount and currency of each charge are shown before you complete payment.

5.1. Ownership. We do not own the tasks, documents, messages, files, and other content created in Kokar (“Your Content”). Content created in a workspace belongs to the organization that owns that workspace, and stays with it if a member leaves or is removed.

5.2. License to Us. You grant us a limited, non-exclusive license to host, store, process, transmit, and display Your Content solely as needed to provide and secure the Service for you. We do not read Your Content, sell it, or use it to train AI models, except when you ask us to (for example, a support request) or the law requires it.

5.3. Your Responsibility. You are responsible for Your Content and for having the necessary rights to upload and share it. You represent that Your Content does not violate these Terms or any third party's rights.

5.4. Aggregated Insights. We may analyze how the Service is used to operate and improve it. Where data is aggregated and anonymized so it does not identify you or your organization, we may use it for analytics, benchmarking, and reporting.

5.5. Other People's Data. If you use Kokar to collect or process other people's personal data — for example, responses to your public forms, or your team's attendance, location, and time records — you are responsible for telling those people, obtaining any consent the law requires, and using that data lawfully. We process that data on your behalf and according to your instructions, as described in our Privacy Policy.

6.1. Ownership. Kokar — including its software, design, look and feel, branding, and underlying technology (“Kokar Content”) — is owned by Barzxwaz and protected by intellectual property laws. Except for Your Content (§5), all rights in the Service remain ours.

6.2. Restrictions. You may not copy, modify, distribute, sell, or create derivative works from Kokar Content, or remove any proprietary notices, except as expressly permitted in these Terms.

6.3. Trademarks. The Kokar and Barzxwaz names and logos are our trademarks and may not be used without our prior written permission.

We may provide downloadable or installable client software, including our mobile application (the “Software”). Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Software solely to access the Service. The Software may update automatically. We retain all right, title, and interest in the Software.

The Service relies on third-party providers to operate — for example, for sign-in, communications, payments, and file storage. If you connect a third-party application (for example, an AI assistant through our MCP connector), it can access and change what your account can, and you consent to sharing the relevant Content with it, subject to that provider's own terms and privacy policy. We are not responsible for the availability, acts, or omissions of these third parties, though we choose providers we consider reliable.

9.1. Availability. We aim to keep the Service available, but it may be interrupted for maintenance, upgrades, or reasons beyond our control, and we may modify, suspend, or discontinue parts of it.

9.2. Backups. Kokar is not a backup service. We encourage you to keep your own copies of important Content. To the maximum extent permitted by law, we are not liable for any loss of Content.

10.1. By You. You can stop using the Service and delete your account at any time from your account settings. Deletion is scheduled with a 30-day window during which you can cancel it; after that it is permanent. A workspace owner can delete a workspace the same way.

10.2. By Us. We may suspend or terminate your access if you materially breach these Terms, for non-payment (see §4), if required by law, or if your continued use creates risk or possible legal exposure for us. Where reasonably possible, we will try to give you notice.

10.3. Effect of Termination. On termination, your access rights end and Your Content may no longer be accessible through your account.

10.4. Survival. Sections that by their nature should survive termination — including §6 (Our Intellectual Property), §11 (Disclaimer of Warranties), §12 (Limitation of Liability), and §13 (Indemnification) — will continue to apply after your access ends.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by law, Barzxwaz and Kokar will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from or related to your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you (or your organization) paid us in the 12 months before the claim arose.

You agree to indemnify and hold Barzxwaz and Kokar harmless from claims, damages, losses, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your violation of these Terms or of any law or third-party right.

We respect intellectual property rights. If you believe content on the Service infringes your rights, contact us at support@kokar.krd with a description of the work, where the material is located, and your contact details. We may remove content we believe infringes, and we may terminate the accounts of repeat infringers.

These Terms are governed by the laws of the Kurdistan Region, Iraq. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the competent courts of the Kurdistan Region, Iraq.

We may update these Terms from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify you (by email or a notice inside the Service) before the change takes effect. Continuing to use the Service after a change becomes effective means you accept the updated Terms.

17.1. Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect.

17.2. No Waiver. Our failure to enforce any provision is not a waiver of it.

17.3. Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

17.4. Entire Agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service and supersede any prior agreements on the subject.

17.5. Language. These Terms are provided in English and Kurdish. In case of any discrepancy between the two versions, the English version prevails.

Questions about these Terms? Contact us at support@kokar.krd.