How billing works
What Kokar charges for, how seats are counted, and why nothing is ever charged to you automatically.
Kokar bills per seat, either monthly or yearly. A seat is one person you have invited to the workspace and who has accepted. Yearly is 12 Γ the yearly per-seat rate, taken up front β three months free against the monthly rate.
Every plan includes AI credits pooled across the workspace; there is no separate AI plan. Payments are not refundable, and a card issued outside Iraq pays a 4% fee on plans β never on credit top-ups.
What each plan includes β the features, and the limits on spaces, projects and folders β is set out on the pricing page.
Choosing a plan
There is no free plan and no trial β every workspace is on one of the paid plans: Standard, Business or Scale, or Enterprise on a contract.
- Sign up on the web and verify your email address.
- Create your workspace in the short setup that follows.
- Choose a plan β you are taken straight to the billing page to pick a plan and a billing period (monthly or yearly), and pay.
Until that first payment goes through, the workspace is locked: the owner can use the billing page and nothing else, and anyone already invited sees that the workspace is waiting for the owner to choose a plan. The moment payment succeeds, everything opens.
Accounts are created on the web
Signing up, creating a workspace and choosing a plan all happen on the web. The Kokar mobile app only signs you in to an account you already have β including one you joined from an invitation.
Nothing is charged automatically
Kokar does not store your card and does not renew anything on its own. There is no automatic charge at the end of a period, and no failed-payment retries, because there is nothing on file to retry.
Instead, the workspace owner renews by going through checkout again before the period ends. Kokar reminds you first, and gives you seven days of grace after β then the workspace locks until it is renewed. See When a plan expires.
Owner only
Billing belongs to the workspace owner alone. The Billing & Plan page does not appear in settings for anyone else β not even an admin β so buying, renewing, changing tier, and reading the payment history are all the owner's. If the owner is away, the workspace has to wait or the ownership has to move.
Currency
Plans are quoted in US dollars β that is what the pricing page and the plan picker show. Payment is taken in Iraqi dinar, and the dinar amount is what appears on your receipt.
What happens when you change plan
Upgrades apply immediately, the moment payment succeeds. You pay only the difference for the time left in the period β not a fresh period β and your renewal date does not move.
Downgrades also apply immediately β and the time you had already paid for on the higher plan is not carried over or refunded. Kokar warns you before confirming. The full picture is in Change your plan.
Either direction, nothing you have created is ever deleted. Content above a lower plan's limits stays in the workspace and stays readable; you simply cannot create more in that category until you are back under the limit.
Adding and removing people mid-period
Seats are counted, never chosen β a seat is an accepted member, so the number follows your team rather than a setting.
- Monthly: someone who joins mid-period is billed for the days they were there, added to your next renewal.
- Yearly: the same days are invoiced on the 1st of the month. If the total comes to less than $5 it rolls into the next one instead of asking you for a small payment.
- Unpaid for seven days, that invoice puts the workspace into view-only β reading still works β until it is settled.
- Someone who leaves is billed for the days they were actually there. There is no refund for the rest; the amount is simply settled at your next renewal, invoice or upgrade.
Renewing early, and paying late
- Early: you can renew inside a window before your period ends β 7 days on monthly, 30 days on yearly. It does not stretch the period you are in. It buys the next one, which starts the day the current one ends.
- Late: renewing inside the seven-day grace starts from your old end date, so your anniversary never drifts and the days you used are paid for.
AI credits
Every plan includes a monthly allowance of AI credits, pooled across the workspace. The allowance is use it or lose it β it does not roll over into the next month.
If you need more, buy a top-up. Top-ups are priced at par in US dollars ($20, $50, $100, or any amount from $10), carry no foreign-card fee, and purchased credits do not expire β they stay in the workspace wallet through a lapsed plan and are still there when you renew.
Owners and admins can see how much each member used this month and set an optional monthly limit per member; a custom role can also be allowed to buy credits. See AI credits and limits.
Frequently asked questions
Does Kokar renew my plan automatically?
No. Nothing is charged automatically and no card is kept on file. The workspace owner renews by going through checkout again before the period ends.
Is there a free plan or a free trial?
No. Every workspace is on a paid plan. After you sign up and create your workspace you are taken to the billing page to choose a plan, and the workspace opens as soon as that first payment goes through.
What is a seat?
One person you have invited to the workspace and who has accepted.
Which currency am I actually charged in?
Iraqi dinar. Plans are quoted in US dollars, and the amount is converted at checkout. The dinar total is what appears on your receipt.
Can an admin pay or change the plan?
No. Billing is owner-only from end to end β the page does not appear for admins at all, so nobody but the owner sees the plan, the renewal date or the payment history.